Privacy Policy

Last updated: June 2026

This privacy policy explains how Edinburgh Laminate Flooring ("we", "us", "our") handles personal information collected through this website, www.edinburghlaminateflooring.co.uk. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Edinburgh Laminate Flooring supplies and installs laminate flooring across Edinburgh and the surrounding areas. For any privacy-related questions, or to exercise your data rights, you can reach us by telephone on 07826 810 211 or via our contact form.

Information we collect

We only collect the information you choose to give us, primarily when you complete an enquiry or quote-request form. This may include:

• Your name
• Your telephone number
• Your email address
• Your postcode
• Approximate room size and any details about your project
• The specific flooring product your enquiry relates to (if applicable)

Like most websites, our hosting and security providers may also process limited technical information automatically, such as your IP address and browser type, in order to deliver the site and protect it from abuse (see "Third-party services" below).

How we use your information

We use the information you provide solely to:

• Respond to your enquiry and provide a quotation
• Arrange a home survey and carry out work you ask us to do
• Communicate with you about your project
• Keep records of enquiries and work undertaken

We do not sell your data, and we do not use it for marketing unless you have specifically asked us to contact you in that way.

Legal basis for processing

We process your enquiry information on the basis of your consent (given when you submit a form) and our legitimate interests in responding to enquiries and running our business. Where you ask us to carry out work, we also process your information to take steps to enter into, and perform, a contract with you.

Third-party services

To run this website and process enquiries, we use a small number of trusted third-party providers. Each acts as a data processor and has its own privacy policy:

• Web3Forms - processes and delivers our contact-form submissions to us by email. See the Web3Forms privacy policy.
• Cloudflare Turnstile - an invisible anti-spam check used on our forms to confirm submissions come from real people rather than automated bots. It runs in invisible mode, with no visible challenge, and may process technical information such as your IP address and browser characteristics for this purpose. See the Cloudflare Turnstile Privacy Policy and the Cloudflare Turnstile Privacy Addendum.
• Cloudflare Pages - hosts and delivers this website and provides security and content-delivery services. See the Cloudflare privacy policy.
• Google Fonts - our typography is served from Google's font service, which may receive your IP address when fonts load. See the Google privacy policy.
• OpenStreetMap - the map shown on our contact page is embedded from OpenStreetMap, which may receive your IP address when the map loads. See the OpenStreetMap privacy policy.

Cookies

This website does not use advertising or analytics tracking cookies. Our security provider, Cloudflare, may set strictly necessary cookies or use similar technologies to protect the site and operate Turnstile; these are used solely for security and to keep the site working. For more detail, please refer to the Cloudflare Turnstile Privacy Policy and the Cloudflare privacy policy linked above.

How long we keep your information

We keep enquiry information only for as long as necessary to respond to you and, where relevant, to fulfil and keep records of work carried out, after which it is securely deleted. We will not keep your personal data for longer than is reasonably required.

Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data ("right to erasure")
• Object to, or ask us to restrict, our processing of your data
• Withdraw your consent at any time

To exercise any of these rights, please contact us on 07826 810 211. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Data security

We take reasonable measures to keep your information secure. Form submissions are transmitted over an encrypted (HTTPS) connection, and we limit access to the enquiry information we receive.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.